Manage your personal information in seller centre

Overview

Account and Seller Centre are pivotal components essential for managing your selling journey effectively. Your Account acts as the gateway to the platform, housing personal and company information, payment setups, and security settings. On the other hand, Seller Centre serves as your command enter, allowing you to manage product listings, orders, fulfilment, performance analytics, policy compliance, and access to support resources. Together, these platforms empower you to navigate the marketplace, optimise your operations, and achieve your business objectives efficiently.

• Personal Profile: Your account includes personal information such as your name, contact details, and login credentials. It's important to keep this information accurate and up to date
• Company Profile: Alongside personal details, your account houses information about your business entity, including company name, address, and tax details. Maintaining accurate company information is vital for compliance and communication purposes.
• Register Your Brand: If you're a brand owner, consider registering your brand on 316 Marketplace to access additional brand protection tools and benefits.

Manage Company Information in Seller Centre

Maintain accurate company information, including name, address, and contact details, within the Seller Centre to comply with marketplace guidelines and legal requirements.

Reset Seller Centre Password

Forgot your password? No worries. Follow the simple steps to reset your Seller Centre password securely and regain access to your account.

Set Up 316 Pay for Seller Centre to Start Receiving Payments

Enabling 316 Pay is crucial for receiving payments seamlessly. Ensure all onboarding steps are complete and provide accurate banking information for smooth payment processing

Update Tax Information in Seller Centre

Stay compliant with tax laws and regulations by updating your tax information as required. Access the Tax Information section in Seller Centre to manage your tax details.

Introduction to 316 Fulfilment Services Programme

Programme Overview

Fulfilment By 316 (FB316) allows sellers to store their inventory at 316 fulfilment centres. When a customer places an order on 316Marketplace.com, we’ll pick, pack, and ship the item to the customer on your behalf. FB316 also handles all customer support and returns for these orders.

The program enables you to spend more time focusing on increasing sales, while having confidence that your orders will be delivered quickly and with outstanding customer support.

The FB316 end-to-end fulfilment experience comes with access to 316 omnichannel capabilities such as our Free & Easy Returns program. Participating items are displayed with 2-Day Shipping and Fulfilled by 316 tags for increased product visibility, which may help improve conversion.

Fulfilment By 316 Benefits

• Exceptional Service : Delight customers with fast delivery, easy returns, and quality customer service.
• Cost Effective Solution : Save on fulfilment with simple pricing and no hidden fees.
• Full Transparency : Track inventory, orders, and shipments with easy-to-read dashboards
• Increased Visibility : Gain higher search rankings inspire customer trust with the Fulfilled By 316 batch across your products .
• Returns Management : Increased Visibility : Optimize your returns with our returns management program.
• Personal Support : Let us be your personal advisor on the next-generation fulfilment service. Benefit from your own account manager.

How it works

Create an account in Seller Centre and add your FB316 details. Then create or convert your products to 316-fulfilled listings. Next, you’ll send your inventory to your assigned 316 fulfilment centre, where we’ll store your products, prepare them for shipping when an order is placed, deliver your items, support your customer inquiries, and process any returns.

Programme Fees

FB316 provides a competitive and cost-efficient solution, delivering a smooth end-to-end fulfilment experience. Our pricing model is transparent and straightforward, comprising a fixed monthly storage fee and a fulfilment fee based solely on item weight (excluding additional charges for apparel, hazardous materials, low-priced items, and oversized items). With a single rate card and no signup or monthly subscription fees, FB316 offers simplicity and affordability. Explore the FB316 Fees page to understand how our fee structure applies to your business.

Visit the Fulfilment By Fees page to see how our fee structure applies to you.

Routing Guide Overview

Our Routing Guide for Fulfilment By 316 outlines the shipping requirements and guidelines that sellers need to follow when sending inventory to our fulfilment centres. From packaging specifications to labelling instructions, this guide ensures that shipments are prepared correctly for efficient processing. Adhering to these guidelines helps minimize delays and errors in the fulfilment process.

Product Eligibility Guidelines

• Origin : Products must originate from within the regions where 316 marketplace is operational and be shipped to 316 fulfilment centres.
• Temperature Regulation : We do not accept temperature-regulated products at this time.
• Prohibited Items : Products that fall under our prohibited list are not eligible for inclusion in the program.
• Weight Limit : The maximum weight limit for individual products is 150 pounds..
• Dimension Restrictions : Products must adhere to dimension limits, with a maximum length of 108 inches and a maximum length plus girth of 165 inches.

Choosing Items For Fulfilment By 316

Prioritize Best Sellers: Utilize FB316 for your current best-selling items with high sale-through rates on 316 Marketplace. This ensures efficient fulfilment for products already in demand.

Expand Assortment: Extend FB316 to items in your assortment that perform well on other marketplaces. Leveraging FB316 for these products can amplify their reach and sales potential on 316 Marketplace.

Introduce New Brands: Introduce new brands to 316 Marketplace through FB316, providing customers with fresh offerings and expanding your market presence.

Consider Fees: Factor in FB316 fees when selecting items for the program. Choose products with strong sales potential that justify the fulfilment costs.

Optimize Shipping Benefits: Capitalize on FB316 orders over £35, which qualify for free shipping. Prioritize items priced over £15 or bundle lower-cost items to encourage larger orders and maximize shipping benefits.

Shipping To Fulfilment By 316 Centre

Preparing and shipping inventory to our fulfilment centres is a crucial step in the fulfilment process. The Fulfilment By 316 section of your seller centre will provide detailed instructions on our holding centres, packaging requirements, labelling guidelines, and shipping carrier options. By following these best practices, sellers can ensure that their products arrive at our facilities in optimal condition for storage and fulfilment.

Fulfilment By 316 Prep Services

To further streamline the fulfilment process, we offer a range of prep services designed to optimize inventory for storage and shipping. From labelling and polybagging to kitting and bundling, our prep services help sellers save time and resources while ensuring their products are ready for fulfilment. Sellers can leverage these services to enhance the presentation and protection of their inventory.

Fulfilment By 316 Terms of Service

Before using our Fulfilment By 316 services, sellers are encouraged to review our terms of service carefully. These terms outline the rights and responsibilities of sellers, including compliance with 316 policies and guidelines. By familiarizing themselves with our terms of service, sellers can ensure a smooth and compliant partnership with 316 Fulfilment Services.

Setting up your Marketplace Ad Centre account

Overview

316 Marketplace Ad Centre provides sellers with a holistic understanding of our advertising platform, empowering them to leverage powerful tools to enhance product visibility, increase brand recognition, and ultimately drive conversions.

From setting up your Ad Centre account to strategically managing ad campaigns across Sponsored Products, Sponsored Brands, and Google Ads, our platform equips sellers with the resources and insights needed to succeed in today's competitive marketplace.

With transparent fee structures, customizable ad budgets, and seamless integration with Google Ads, 316 Marketplace delivers a streamlined advertising experience designed to maximize return on investment and drive tangible results for sellers.

Setting up your Ad Centre account

To begin harnessing the benefits of Ad Centre, you'll first need to create an account tailored to your selling needs. Our step-by-step guide in your seller centre account will walk you through the account setup process, allowing you to customize preferences and seamlessly integrate your account with your existing 316 Marketplace seller account.

Sponsored Products

Sponsored Products are a cornerstone of our advertising platform, designed to showcase your top-selling items to interested shoppers. Our comprehensive guide will equip you with the knowledge needed to create, manage, and optimize Sponsored Products campaigns, empowering you to maximize product visibility and drive conversions.

Sponsored Brands

Sponsored Brands offer a unique opportunity to elevate brand visibility and recognition on 316 Marketplace. Through our guide, you'll gain insights into the benefits of Sponsored Brands and learn how to craft impactful campaigns that effectively promote your brand identity to potential customers.

Google Ads Integration

As part of our commitment to providing sellers with robust advertising solutions, we offer seamless integration with Google Ads. This feature enables you to extend your reach beyond 316 Marketplace and tap into a broader audience across the Google network. Our guide will walk you through the integration process, ensuring a seamless transition to leveraging Google Ads for your advertising campaigns.

Fees

Transparency is paramount at 316 Marketplace, which is why we provide a detailed breakdown of the fees associated with Ad Centre advertising. Our guide outlines the various fee structures for Sponsored Products, Sponsored Brands, and Google Ads, empowering you to make informed decisions about your advertising budget.

Setting your Ad Budget

Determining an appropriate ad budget is a crucial aspect of optimizing your advertising efforts. Our guide offers valuable insights into setting a budget that aligns with your business goals and advertising objectives. With practical tips for maximizing ROI, you'll be equipped to allocate your ad spend effectively and achieve tangible results.